Gwendolyn is recognized as a leading authority in the visual workplace field. She is a two-term Malcolm Baldrige examiner, a Shingo Prize examiner, and the founder/president of Quality Methods International (QMI). Gwendolyn has been helping companies successfully implement the technologies of the visual workplace for nearly 20 years.

Because of her unique emphasis on I-driven employee involvement through visual inventiveness, her clients achieve remarkable levels of visual transparency on their production floors and in their offices. They turn these visual solutions into a way of life for their companies. The results go directly to the bottom line.

Gwendolyn is also the author of the highly-acclaimed Visual Systems: Harnessing the Power of a Visual Workplace. Her next book, Visual Workplace/Visual Thinking, is due out in the summer of 2004.