Steven Milovich
Senior Vice President Corporate Human Resources, The Walt Disney Company

"The Business Case for Executive Development"

An accomplished global human resources and business executive, Steve Milovich has a proven track record of improving business results in diverse companies, industries and business environments; from start ups and a turnaround, to global blue chip growth. His industry experience includes entertainment, E-commerce, manufacturing, consumer products and retailing. Mr. Milovich's company experience includes The Walt Disney Company, PepsiCo, Walker Digital, AlliedSignal/Honeywell International and Federated Department Stores. He currently serves as senior vice president, corporate human resources for The Walt Disney Company.

Stacy Shartin
Partner, Seyfarth Shaw LLP

The Growing Complexity of Legal Compliance

Mr. Shartin has been a partner in the Los Angeles office of Seyfarth Shaw since 1979. Throughout that time, he has advised employers in virtually every aspect of labor and employment law. He has represented employers in collective bargaining negotiations, arbitrations, union elections and all manner of proceedings before the National Labor Relations Board. Mr. Shartin has also represented clients in administrative and court proceedings involving wrongful termination claims and claims of employment discrimination arising under state and federal statutes, such as the 1964 and 1991 Civil Rights Acts, and the California Fair Employment and Housing Act. Mr. Shartin’s clients have included employers in a variety of industries, including healthcare, media, agriculture, hospitality, warehousing, manufacturing, retail, and trucking.

George Myers
MOB, Employee Relations Manager, Vice President, at Zions First National Bank

So What’s This Culture “Stuff” Anyway & Can it Really Make a Difference to the Bottom Line?

George Myers, MOB, Employee Relations Manager, Vice President, at Zions First National Bank. In that capacity and others, he has worked with individuals at all levels of organizations of various size to research, design, and implement effective management and human resources practices and policies. George's bachelor degree in Spanish Translation from Brigham Young University has enabled him to facilitate necessary conversations, both written and verbal, between groups and individuals who may be struggling to understand each other due to cultural or other differences. With the training and knowledge acquired with his Master of Organizational Behavior degree from the same university, George can blend strategic, organizational development and human resource elements into his consulting and professional responsibilities.

Joyce Gioia
President, The Herman Group

Capitalizing on the Impending Labor Crisis

Joyce Gioia, CMC. Strategic Business Futurist and Certified Management Consultant Gioia (joy-yah) has helped hundreds of clients create a more stable workforce, including companies like American Honda, MetLife, University HealthSystem Consortium, Procter & Gamble, and AT&T. Using her guidance, one of her clients reduced their turnover from over 300% to under 25% in less than 5 months! Featured regularly in national media like Industry Week, Inc., The Christian Science Monitor, Business Week, Entrepreneur and numerous trade journals, Gioia is also co-author of five books, including the popular business books Impending Crisis: Too Many Jobs, Too Few People and How to Become an Employer of Choice, both of which often appear on the CEO-READ Business Bestseller List.

Joe Coyle
Vice President Human Resources and External Affairs Raytheon Missile Systems

Continuous Learning – Mission-Critical for Business

Joe Coyle is vice president of Human Resources and External Affairs at Raytheon Missile Systems, a $3.8 billion business of the Raytheon Corporation with a workforce of more than 11,000 people.

Coyle has held this position since 1998 and is responsible for all human resources, community and government affairs functions within Missile Systems. In addition to being the world’s largest manufacturer of missile systems, Raytheon develops and provides other cutting edge technology in other mission-critical areas for U.S. military services and more than 40 of its international allies.

Harold R. Wing
President and CEO, Wing Enterprises, Inc.

The Individual as the Human Resource

Harold R. Wing, President and CEO of Wing Enterprises, is responsible for taking Wing Enterprises from modest beginnings in his family carport to an international, multi-million dollar manufacturing and marketing corporation. Prior to starting Wing Enterprises, Mr. Wing served in the United States Army in Germany from 1958 though 1961. Following his military service, Mr. Wing worked on the Production and Quality Control Staff of Munz Aluminum in Germany. After returning from Germany, Mr. Wing worked five years on the production control staff of Hercules, Inc. in Salt Lake City, Utah. In 1970, he joined Beneficial Life’s West Germany agency where he helped the agency receive the “Agency of the Year” award. Mr. Wing is very active in church, civic affairs, and serves on the board of directors for a number of corporations.

Stephen Krempl
VP, YUM University and Global Training

Customer Mania – A Cultural Revolution at YUM!

Stephen Krempl is VP of Yum University and Global Training based in Yum’s corporate headquarters in Louisville KY. Yum is the Franchisor for KFC, Taco Bell, Pizza Hut , A 7 W and Long John Silvers. It has 34,000 restaurants operating in over a hundred countries. Stephen speaks regularly both here in the US and internationally. He has previously worked at PepsiCo and Motorola.

Stephen has written three books:-Training Across Multiple Locations, Business ER, Leadership ER

Stephen appears in the 2000 Edition of Who's Who International and is also a member of the American Society for Training and Development (ASTD), the National Speakers Association (NSA) and the Asian Regional Training and Development Organizations (ARTDO).

Susan Landgraf
Vice President, Training and Organization Development, Cold Stone Creamery, Inc.

Cold Stone Creamery: Blended Learning on the Stone and People as Mix-ins

Susan Landgraf is responsible for developing the training systems, programs and tools that support and enhance Cold Stone franchisees’ success. She has over 30 years of restaurant and franchise training expertise, including 19 years with the Marriott Corporation where she was responsible for designing training systems for Farrell’s Ice Cream Parlors, Hot Shoppe’s, Roy Rogers and Marriott Family Restaurants. She also served as Training Director for Swensen’s Ice Cream Restaurants, Wendy’s International and Vice President of Performance and Organizational Effectiveness for PetSmart, inc. Oh… and one more thing… her Favorite Cold Stone Creation? White Chocolate Ice Cream swirled with Raspberry Sorbet with Fudge & Chocolate Chips.

Clinton R. Gurney
Managing Director, Human Resource Department, The Church of Jesus Christ of Latter-day Saints; SHRM Treasurer and Board Member

Moving to Strategic HR

Clint Gurney is a seasoned financial manager who four years ago moved from head of Finance to Managing Director of Human Resources at The Church of Jesus Christ of Latter-day Saints worldwide headquarters four years ago in Salt Lake City. He has surrounded himself with wonderful professional advisors like David Ulrich, Jack Zenger, and others, and a talented HR staff in making positive changes in HR. Two years ago, Clint was asked to serve on the national board of directors of SHRM, where he was just elected as Treasurer and appointed to be Chair of the SHRM Audit Committee.

	Lynn Whipple Learning & Development Specialist – Church of Jesus Christ of Latter-day Saints
	Curtis Ravsten Director, Deseret Industries – Church of Jesus Christ of Latter-day Saints

“Getting People Done Through Work” - Navigating the pathway to building a Talent Based Organization

Ken Carroll
Strategy Deployment Manager

Using Dashboards to Drive Organizational Performance

As Strategic Deployment Manager for AmeriBen/IEC, Ken provides the analysis and tools for executing the goals of AmeriBen/IEC in a quickly changing business environment. He aligns employees to support the strategic direction of the organization and is passionate about developing individuals to achieve their peak performance. Most recently, Ken has been focusing on managing by measuring and becoming adept at choosing the critical variables for each level within an organization. To enhance and support these measurement techniques, Ken has helped create a dashboard system called Eagle Teams. This internet-based program can elevate organizations’ performance by providing daily or weekly analysis of measurable results.

Ken received his B.S. in Management Information Systems from the University of Idaho. As an outdoor enthusiast, Ken enjoys challenging and improving business teams through outdoor adventure activities.

	Steve Ostler Director, Employee Relations and Staffing, Church of Jesus Christ of Latter-day Saints
	Bart Smith Director, HR Operations, Church of Jesus Christ of Latter-day Saints

From control to partner: Implementing the change from traditional HR to Strategic, Business partner HR

Dave Warnick
Vice President of Human Resources, Weir Services

Key Human Resource and Business Considerations in the World-wide Economy

Dave is the Vice President of Human Resources for Weir Services, a provider of engineering services for aftermarket rotating equipment and other large industrial process equipment. Weir is headquartered in Glasgow, Scotland with operations in all regions of the world. Prior to joining Weir, Dave was Vice President of Business Administrative Services for Aspen Business Services. He was also Vice President of Human Resources for several divisions of Flowserve Corporation. Dave has spent many years traveling and supporting business operations, acquisitions and new facilities around the world. He earned his B.S. from Utah State University in Human Resource Management and has completed his CCP and SPHR certifications. He is currently in the process of completing his MBA through Utah State University’s weekend program.

Ann Quigley
Director, Standards and Testing

Defending the Homeland: Assessing and Hiring for the Front Line

Ann Quigley is the Director of Standards and Testing in TSA’s Office of Human Resources. Her responsibilities include selection and training standard setting and testing throughout the agency as well as ensuring that all federal screeners are certified annually as proficient in screening KSAs. Ann’s work with TSA began when she was Director of Standards, Assessment and Certification at the National Skill Standards Board (NSSB), which was selected by TSA to provide oversight in the development and implementation of the screener selection process. Prior to NSSB, Ann spent seven years at US Postal Service headquarters where she was a senior psychologist responsible for selection test research and development and then for violence prevention and related organizational development efforts.

David Nutter
COO, The Work Itself and Ascent Global

The Work Itself: Aligning for Execution

David Nutter serves as COO for Ascent Global. As partner with Brent D. Peterson, PhD, he is actively engaged in delivering and facilitating The Work Itself and is currently working on specialized applications of the TWI experience. He has provided consulting services in Operations, Finance, Communications, and Human Resources domestically and internationally. With over twenty years experience in senior management, David has applied numerous aspects of the health care industry to improve performance and results in radically different industries including transportation, aerospace, defense, communications, and various manufacturing operations.